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Help needed - Blue screen

T

The Straw Man

Accelerating Away
Just been watching telly on my laptop and playing cards, all of a sudden my computer screen turned blue and basically said
"Problem detected, Windows shut down, BAD_POOL_CALLER"
Then it went on about restarting it and checking any new hardware and software, then it said
"***STOP:0x000000C2 (0x00000040, 0x00000000. 0x80000000, 0x00000000)
Beginning dump of physical memory
Dump complete"

Then when I restarted it it cam up with "Windows has recovered from a serious error" and displayed the message below (see pic).

What on earth is the matter with it??
How do I stop it doing it again??

It is a Dell Inspiron 9300
1.86GHz Pentium
1Gb Ram
16x DVD Writer
Geforce Go 6800 Graphics Card

I have installed no new hardware or software recently, however when watching DVD's and TV it has been a bit juddery.

Many thanks all.

Andrew
 
Hmm could be a lot of things, sounds like some hardware conflict though! Blue screen of death is never a good thing.. If its got a cd writter on there i would make sure you backup the important stuff on there and see how it goes!
 
Cheers for that, backing everything up now. Forgot to post the pic and now can't workout how. Anyway the bit that lloked of any use said

BCCode:c2 BCP1:00000040 BCP2:QA430000 BCP3:80000000 BCP4:00000000 OSVer:5_1_2600 sp:2_0 Product:256_1

I've looked at microsoft's website and the only thing I can find is that it is a problem with hardware. Also I've looked at the error log, and I seem to get an information event logged every couple of seconds. There was an error about when it occured which went on about printer sharing, but my printer was off. (It switches itself on when print is clicked).
 
Last edited by a moderator:
if your computer is not on any sort of network you could try unninstalling file and printer sharing as you will not be needing it?
 
I have seen this a few times usually faulty ram (get hold of a memory tester and see), new modules will fix.

But the cause is a little elusive. In my experience check batteries and mains for faults as intermittent power cause faults in memory modules (including vram!).

HTH.
 
Patriot said:
I have seen this a few times usually faulty ram (get hold of a memory tester and see), new modules will fix.

But the cause is a little elusive. In my experience check batteries and mains for faults as intermittent power cause faults in memory modules (including vram!).

HTH.
Click to expand...

yep we had a huge batch of corsair 512meg modules delivered and about 75% of them over 100 sticks all displayed the same symptoms.
 
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