It seems that i am not alone in finding the quality of britpart products to be beyond a joke so here is a thought why dont we all contact them via there homepage and let them know.Sureley if they get enough snotty emails telling them that word has got out they will have to start upping their game after all we are paying for this rubbish.If they cannot get their quality up the answer is simple dont buy it because its pointless if it either doesnt do what it is meant to or breaks in an unreasonable time span.Lets put pressure on these people or lets put them out of business either way we can only gain
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britpart quality
- Thread starter jockster
- Start date
mistericeman
Big Landy Fan
Because "they" don't give a flying .....There simply cannot be a single Landrover owner by now that isn't aware of the implications of shopping with them ....
Don't buy from them and spend your money else where and you cannot moan about them ...end of !!!!
Don't buy from them and spend your money else where and you cannot moan about them ...end of !!!!
Manila Thrilla
In Fourth Gear
Just found out the owner of ****PART had build himself a Mansion here in the Philippines !!!
I would love to have a "little" talk with that man.
Sure he does not give a rats ass about his crap parts.
The only way to get even with this A-HOLES is STOP buying their parts and spread the word.
I would love to have a "little" talk with that man.
Sure he does not give a rats ass about his crap parts.
The only way to get even with this A-HOLES is STOP buying their parts and spread the word.
zollaf
Posting Guru
my local landy bloke spends about 10k a month with britpart. he knows the good from the bad, and the bad he uses other places for, bearmach, allparts etc...britpart do supply some rubbish, but also some very good stuff really cheap, which is why he uses britpart. to most of his customers, a part is a part and it doesn't matter where it comes from as long as it fixes their landy. multiply this by all the independents worldwide and you have a big turnover which is why all the actual enthusiasts are never going to bring britpart to its knees.
if you don't like them, don't use them. i don't like them, but sometimes they do good stuff at a better price, even genuine parts or oe that you can't get cheaper, which is why i use them, like a valeo dmf for a td5 or a crank pulley for a p38 diesel.
if you don't like them, don't use them. i don't like them, but sometimes they do good stuff at a better price, even genuine parts or oe that you can't get cheaper, which is why i use them, like a valeo dmf for a td5 or a crank pulley for a p38 diesel.
i'm with zollaf here. it doesnt make a scratch on britpart wether you rant at them, boycott or protest. they sell their parts all over the world. we as enthusiasts are aware of inferior quality parts because we do the work ourselves. the people who take their land rovers to a garage to be repaired will probably end up with britpart components, simply because they are cheap. that is no reflection on a garage as they are obliged to find the cheapest parts for customers (usually). i wouldnt have any bother buying britpart for cosmetic or non vital parts, but for anything structural or vital i look for better quality makes. their parts are awfull as a rule and i try to avoid them like the plauge but you'll never make a dent in their high and mighty armour, just buy better stuff.
alex
Big Landy Fan
I think you are right Zollaf. Britpart provide one of the widest ranges of afterrmarket parts for any Marque around.
As the stuff comes from so many diverse sources there is poor stuff among it.
If you buy something and it is cheap..........then that is the chance you take. If every aftermarket part was pure quality and priced like a Toyota
part, I wonder how much rebuilds would cost. No other company has actually been able to offer the range that Britpart offer. That is how they have made money and been successful in business. They put in the research to get that operation and parts range together. If it was easy others would have done likewise.
Lots of the other stuff like Allmakes and Bearmach? That is all brilliant stuff? Made in a different part of India or China maybe, but in a lot of cases not much better. We are supposed to be enthuisiasts and do the research. That is part of our hobby. We cannot just go buying stuff that is cheap and expecting quality.
We pass the info to each other and build up our knowledge of what to buy and what not. Most of the original parts sources and makers are long gone, so there it is.
I bought a cheap fuel sender from Britpart. It worked for a year then seized up. I didn't expect much more for 14quid.
But hey ho someone else gets one and his has been in 3 years and still going. My advice is don't get that one and pick up an Mod used or new........the quality of the part is night and day. So there you go.........that is something learned for us all to benefit from and in print. Buyer beware and use the nut.......and do the research.
As the stuff comes from so many diverse sources there is poor stuff among it.
If you buy something and it is cheap..........then that is the chance you take. If every aftermarket part was pure quality and priced like a Toyota
part, I wonder how much rebuilds would cost. No other company has actually been able to offer the range that Britpart offer. That is how they have made money and been successful in business. They put in the research to get that operation and parts range together. If it was easy others would have done likewise.
Lots of the other stuff like Allmakes and Bearmach? That is all brilliant stuff? Made in a different part of India or China maybe, but in a lot of cases not much better. We are supposed to be enthuisiasts and do the research. That is part of our hobby. We cannot just go buying stuff that is cheap and expecting quality.
We pass the info to each other and build up our knowledge of what to buy and what not. Most of the original parts sources and makers are long gone, so there it is.
I bought a cheap fuel sender from Britpart. It worked for a year then seized up. I didn't expect much more for 14quid.
But hey ho someone else gets one and his has been in 3 years and still going. My advice is don't get that one and pick up an Mod used or new........the quality of the part is night and day. So there you go.........that is something learned for us all to benefit from and in print. Buyer beware and use the nut.......and do the research.
Spanner110
Big Landy Fan
For the record guys, as zollaf says, you are never going to bring Britpart down. Their site in Shropshire covers 55 acres, most of it is covered by warehousing and they are expanding that even now. Also, I believe they pay up front for their stock so they don't have much in the way of liabilities and their turnover is enormous (just like the staff - which should give you a clue to their caring attitude) I visited there once and noticed a containerised truck being unloaded into a skip, when I enquired about it, I was told that it had arrived from China, the parts quality was poor so it was being immediately scrapped....It was cheaper to do that than send it back to the manufacturer for a replacement, as it was already paid for. So yes, I suppose they do have some standards.
A significant quantity of their stock is actually very good but there is also the stuff that you really should know by now to avoid. Remember the saying "you get what you pay for".
'Manila Thrilla', yes the owner lives in the Philippines (in a mansion) he also has one over here too, and as you correctly surmise, he won't give a stuff about anyone's complaint, because after what he's gone through in his life he's fazed by very little.
My advice, be selective what you buy and specify OEM or genuine for safety critical parts.
A significant quantity of their stock is actually very good but there is also the stuff that you really should know by now to avoid. Remember the saying "you get what you pay for".
'Manila Thrilla', yes the owner lives in the Philippines (in a mansion) he also has one over here too, and as you correctly surmise, he won't give a stuff about anyone's complaint, because after what he's gone through in his life he's fazed by very little.
My advice, be selective what you buy and specify OEM or genuine for safety critical parts.
We all know about Britpart.
Boycotting them will achieve little or nothing, as already mentioned.
Perhaps the thing to do would be to have a thread that tells everybody else what part you bought, and if it was any good. Or...2 threads, one listing the good stuff, one listing the bad. That way the bad experience is noted, and everybody gets to know whats worth buying and what isnt. (okay, purchaser of bad part gets to suck it up I guess, but some recompense in knowing that nobody else is going to get stung?)
Boycotting them will achieve little or nothing, as already mentioned.
Perhaps the thing to do would be to have a thread that tells everybody else what part you bought, and if it was any good. Or...2 threads, one listing the good stuff, one listing the bad. That way the bad experience is noted, and everybody gets to know whats worth buying and what isnt. (okay, purchaser of bad part gets to suck it up I guess, but some recompense in knowing that nobody else is going to get stung?)
Gripper
Trekker
Britpart, Bearmach and Allmakes all supply parts at low prices sourced from "The East". Like everybody else who buys in the region, they suffer from inconsistant quality. This makes life very hard as a customer as it is so difficult to know which parts from which supplier are good, or bad. The story is the same for other British classic car specialists, MG, Triumph etc. The bottom line is that "we" like cheap, so they supply it.
Back in September I went to the biggest European automotive parts show in Germany. Think of a place about three times the size of the NEC full of parts and accessory suppliers and manufacturers. Yep, I get all the fun! The Chinese occupied several halls. What amazed me was that a few years ago, Turkey was the bad boy, manufacturing spurious repro parts, fake OE boxes etc. Over say 20 years they goth their act together and now produce quality parts which are now too expensive. Every Chinese booth I went past at the show had Turks on it looking for cheaper parts supply. Progress!
I have been involved in projects with imported parts from China. The quality can be very good. The biggest problem is that one batch or container load is fine, the next is fit only for the skip. The trouble is that it is paid for up front. I don't think the Chinese government will allow goods out of the country unless they are paid for in full. My supplyer for these parts has now given up on China and is working with Indian companies. Not as cheap but the engineering skill level and quality are rather better. Plus they speak much the same language, although this is open to a lot of interpretation. Yes does not mean yes, for instance.
It's all just part of the global game we are caught up in.
Back in September I went to the biggest European automotive parts show in Germany. Think of a place about three times the size of the NEC full of parts and accessory suppliers and manufacturers. Yep, I get all the fun! The Chinese occupied several halls. What amazed me was that a few years ago, Turkey was the bad boy, manufacturing spurious repro parts, fake OE boxes etc. Over say 20 years they goth their act together and now produce quality parts which are now too expensive. Every Chinese booth I went past at the show had Turks on it looking for cheaper parts supply. Progress!
I have been involved in projects with imported parts from China. The quality can be very good. The biggest problem is that one batch or container load is fine, the next is fit only for the skip. The trouble is that it is paid for up front. I don't think the Chinese government will allow goods out of the country unless they are paid for in full. My supplyer for these parts has now given up on China and is working with Indian companies. Not as cheap but the engineering skill level and quality are rather better. Plus they speak much the same language, although this is open to a lot of interpretation. Yes does not mean yes, for instance.
It's all just part of the global game we are caught up in.
Westside
Offroader
Totally agree with the last few posts there.....and the attitude of such suppliers/manufacturers/purchasers across everything we consume is staggering......The above quote proves that, this is totally unsustainable on every level, and for that reason companies like Britpart should be severely chastised, W*nkers.
Small wander that for every 1 calorie we consume it takes 10 calories to produce......we are some sick consuming puppies without doubt.......Boycott cr*p parts/tables/cars/fishing tackle etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc, we have to, for our kids our planet our sanity and our pockets.
that is a fine idea. maybe one for each section, i.e defender, series etc. then we could also post if someone finds a good supply of hard to find parts. or if someone becomes aware of a bad batch. would certainly be more constuctive than mass emailing to britpart alone.
zollaf
Posting Guru
its a shame really. if britpart would be a bit more concerned about quality control then a lot of the problems could disappear. but, without britapart i think a lot more landys would be scrapped, so even with all their faults i still believe they are doing us all a favour. maybe better to work with them rather than against them. if they would just be a bit more sociable towards the average bloke on the street, but as i said, they are all geared up to supply the big boys. it wouldn't take much to make everyone happy though. they have the money, the buying power and the control, they just need to work on the quality.
Dan the van
Overdrive!
Been toying with this idea for a while now,perhaps make it a sticky?I'll get it going in the Defender section.
mistericeman
Big Landy Fan
Nice idea BUT it is unlikely to ever happen ...all they seem to care about is profit ...as for them saving landrovers that would otherwise be scrapped,
Possibly some of the issues folks have had with steering idlers seem to be working in the opposite direction .
I simply won't buy anything in a blue box any more ...it won't make a jot of difference to them i know BUT at least it gives me peace of mind .
Paul Clarke
Trekker
I must be very fortunate as I have had no issues with parts in the blue boxes, I have bought service kits for the lightweight, refurbished the brakes and replaced the rear exhaust box, the first one lasted 5 years.
DarrenH
Posting Guru
as i said on another thread, if you buy some britpart brake pads from paddocks, your contract/sla/warranty/statuatory rights are with paddocks, not britpart.
not saying dont complain to britpart, just saying until you stop paddocks selling britpart to us, you wont stop britpart selling to paddocks
not saying dont complain to britpart, just saying until you stop paddocks selling britpart to us, you wont stop britpart selling to paddocks
chardy
Overdrive!
I have only quickly flicked thro' this thread as it is nothing new but I go with Zollaf's first post, Britpart complaints are well known although I have to say that apart from one seal I have never had an issue with their product. They actually built an entire Land Rover from their own parts (series 3, mentioned in LRO mag) and anything that they didn't actually make was an original part (there were not many) Unfortunately for Britpart their PR people are rubbish in not making more of this.
When my Td5 Defender fuel pump failed (and if yours hasn't-it will!) only an original replacement was the option at over £300.00. By absolute fluke and the fact my parts supplier is a mate, Britpart had just produced a pattern copy and I fitted nearly the first Britpart Td5 fuel pump-cost?-£150.00. The pump is still fine 20,000 miles later-the seal was poor (too thick by about a mm,((if you have fitted one then you know it is tight!)) in fact I re-fitted the original seal.
For my own bits I will fit Bearmach where feasible but like most people, cost is an issue and that is where Britpart wins. They are a large business that you and I will not influence (apart from the fact that we are a market that they can supply cheaply) So if you dont want Britpart bits, make sure you specify that when you make an order!
When my Td5 Defender fuel pump failed (and if yours hasn't-it will!) only an original replacement was the option at over £300.00. By absolute fluke and the fact my parts supplier is a mate, Britpart had just produced a pattern copy and I fitted nearly the first Britpart Td5 fuel pump-cost?-£150.00. The pump is still fine 20,000 miles later-the seal was poor (too thick by about a mm,((if you have fitted one then you know it is tight!)) in fact I re-fitted the original seal.
For my own bits I will fit Bearmach where feasible but like most people, cost is an issue and that is where Britpart wins. They are a large business that you and I will not influence (apart from the fact that we are a market that they can supply cheaply) So if you dont want Britpart bits, make sure you specify that when you make an order!
chardy
Overdrive!
This is a fine idealistic thought but ultimately wasted. If you are really that concerned about the quality of your replacement part then you can go direct to land rover at Solihull and they will make an original part for you, however old-1948 onward, there really is a section of the factory (small) put aside for this, but you have to pay a price for it. It is an original part, made from the original design sheets, that made the original steel chassis, that didn't worry about rust....mmm! Britpart chassis-£1000, Original chassis-£5000....waxoil?-priceless!!