Some info on Trading Standards website regarding recalls, https://www.tradingstandards.uk/new...ed-or-risk-prosecution-dvsa-warns-car-dealers
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Engine died- crank shaft fault
- Thread starter Jessie123
- Start date
Landrover newcastle
In Second Gear
Exactly not impressed but been without the car since 19th October
Can you provide more details please if this is going ahead ?
Hello, I also just had a crankshaft / bearing failure on my Discovery. We were on the motorway and had to swerve suddenly to reach the hard shoulder. Having read through lots of forums/youtube etc I'm shocked to see that it is such a common problem and that LR continued to churn out these engines for so many years while well aware of the inherent fault. My car is a late 2015 Discovery HSE SDV6 with 55k miles and full LR service history. Land Rover Italy, where I live, have offered only 30% after weeks of discussions, leaving me with a bill of 8k + VAT for a reconditioned engine. I've had a quote for a 9.5k +VAT for a brand new engine from a trusted independent which would probably be a better long term choice - ridiculous if you consider that the responsibility lies firmly in Jaguar Land Rover's hands. In that case I will be making a detailed video of the problem for youtube as have others. It's only right they get the negative publicity they deserve if this is their attitude. Does anyone have any suggestions and what about the aforementioned legal action?
The land rover website only mentions a 3 yr warranty on the Defender, the same for all models. Where did you see 5 years? I doubt if they would offer that as it would bankrupt them with all the claims!
Aussie Tim
First Gear
Hi All,
Similar to most people on this forum, I too experienced a catastrophic crankshaft failure on my 2012 Discovery 4 HSE after 104,000kms on the clock (64,000 miles). Despite a series of technical diagnostics that concluded that indeed the crankshaft failed, Land Rover Australia have decided not to accept any liability or show any good will. Their position is that it is out of warrenty so bad luck.
I'm taking the case to the State ombudsman and it is my hope that they will rule that I as the consumer should reasonably expect a crackshaft to perform for longer than 104,000 kms, given there's a full service history and no early failure signs.
Can anyone tell me how many crankshaft failures this particular engine has had? I am aware of the Technical Service Bulletin but don't have any hard numbers regarding the size/frequency of the problem.
Also, I'd be more than happy to join a collective legal process.
Regards, Tim
Similar to most people on this forum, I too experienced a catastrophic crankshaft failure on my 2012 Discovery 4 HSE after 104,000kms on the clock (64,000 miles). Despite a series of technical diagnostics that concluded that indeed the crankshaft failed, Land Rover Australia have decided not to accept any liability or show any good will. Their position is that it is out of warrenty so bad luck.
I'm taking the case to the State ombudsman and it is my hope that they will rule that I as the consumer should reasonably expect a crackshaft to perform for longer than 104,000 kms, given there's a full service history and no early failure signs.
Can anyone tell me how many crankshaft failures this particular engine has had? I am aware of the Technical Service Bulletin but don't have any hard numbers regarding the size/frequency of the problem.
Also, I'd be more than happy to join a collective legal process.
Regards, Tim
Puddycatwillum
First Gear
Are you pursuing this? My engine on my 2015 Discovery 4 failed in November and I got no where with LR other than a 20% contribution which was still £12k. I got the engine replaced elsewhere for £5.5k as LR were not replying to my emails and I need the car for my daughters wheelchair. I was going to submit a small claims court claim for the engine repair but a GLO would be even better as this needs to be public. I have a statement from the garage that I had it repaired at saying it is a design fault that isn't fit for purpose.
This problem with Discovery crankshafts has been known about for at least 2 years to my knowledge. Car manufacturers have been notoriously evasive in dealing with design and manufacturing faults throughout the history of vehicle manufacture. They have somehow gotten away with it by being bigger and more powerful and able to tie things up in legal knots for years on end. I hope you manage to get somewhere but I rather fear pigs may learn to fly first. Good luck though.
I'm still getting nowhere with Land Rover, I have found some details that may help others, https://assets.publishing.service.g...de-to-recalls-in-the-uk-automotive-sector.pdf
HI, did you manage to get anywhere with this ? How did the repairs go ? I am in the same position, LR will offer nothing towards the repair and I have been quoted 7k from the garage, the garage have advised though that its only 50/50 that the repair will last and the vehicle could break down anytime ?
Hi All, the same happened to my engine today.. 2015 RR Sport, 55K miles, engine sounded rough, had an expert look at it and confirmed.. im the 2nd owner, bought it at a BCA auction as an end of lease car in October 20, lovely motor, but this is quite a shock, never had to buy another engine before! not sure where i can go from here except shall out for a new one and next time take out the warranty, although the warranty for this type of thing im sure is wrapped in red tape.
Mike_Hammond
Extreme Landy Fan
NWS near Whitchurch in Shropshire can rebuild them so maybe worth a call.
Andy Thorne
First Gear
Exactly same for me travelling along in fully serviced (2nd Feb) Range Rover Vogue felt a kick and engine shut down. coasted to a halt got out engine oil all over the floor. Catastrophic engine failure bottom end disintegrated. No warning no lights no nothing, just bang and a repair bill in excess of £12K....................................
BloodyBoredOfLandrov
First Gear
We have the exact same issue - crankshaft gone and engine seized. Landrover are saying they can't claim responsibility until they've run a diagnostic test at one of their centres which will apparently cost £8000! Has anyone had this same response? Obviously don't want to pay this much money. Can we get a diagnostic test done anywhere else? Thanks!
Land Rover are saying, or the dealer is saying..?
I think thats bollocks personally, seeing as they have a recent history of multiple failures of the same type.
I cant understand why one of the consumer rights programmes hasnt picked this up yet and wiped the floor with them over their piss-poor customer service.
Its certainly doing nothing for their PR or credibility. I wouldnt touch one of the new vehicles with a bargepole now...
I think thats bollocks personally, seeing as they have a recent history of multiple failures of the same type.
I cant understand why one of the consumer rights programmes hasnt picked this up yet and wiped the floor with them over their piss-poor customer service.
Its certainly doing nothing for their PR or credibility. I wouldnt touch one of the new vehicles with a bargepole now...
pjbracer1
In Second Gear
HI
Im normally lurking on rrsport forum but thought found this and thought Id join in the fight!
All Same thing has just happened to me on a 2014 L494 with 41K on it no warnings just a ticking noise that got louder then then it all died lost brakes (no servo assist) luck I could pull over and traffic was light! FLRSH only owned the car just under a year bought end of last may, done 2301 miles in it and its just passed MOT!
Surely this isnt something that LR cna keep ignoring! Its clearly not right I understand a full recall would cost alot of money and not all cars will be effected but anyhting under 10yrs old and less than 100K should be sorted FOC as they should be embarassed by the fault on what is deemed the best brand in the world for rufty tufty off roaders, not much good if you are rolling across the desert planes or clmbering through the green lanes of Wales if the engine is a pile and packs up! I honestly want to support British and love the brand but this has let me down however if they are sensible and rectify the issues at a resonable cost then some faith will be restored but I suspect there will be nothing in reality as its out of warranty!
It was serviced no more than 5miles ago by LR so there are no real excuses, and so im lead to understand that all crankshafts are ultrasonically tested prior to fitting to stop this so how one can just sheer in to pieces is beoynd me and even if it has it shouldnt be the customers job to cover the costs!
If the issue isnt addressed then I think we all need to get together en masse and take it too them as it not only renders the car not fit for purpose but even with a new engine its still devalued as most buyers will be put off by an engine change!
And yet my mums old Ford Fiesta keep chugging away and even my Mrs's Alfa Mito that is abused keeps going! Disgusting really on a premium brand product but more the fact that there seems to be little service to want to put it right when it goes wrong!
Also not sure if you guys have seen this but someone did start a petition on this but I think it ran out of steam! So might be worth helping out
Im normally lurking on rrsport forum but thought found this and thought Id join in the fight!
All Same thing has just happened to me on a 2014 L494 with 41K on it no warnings just a ticking noise that got louder then then it all died lost brakes (no servo assist) luck I could pull over and traffic was light! FLRSH only owned the car just under a year bought end of last may, done 2301 miles in it and its just passed MOT!
Surely this isnt something that LR cna keep ignoring! Its clearly not right I understand a full recall would cost alot of money and not all cars will be effected but anyhting under 10yrs old and less than 100K should be sorted FOC as they should be embarassed by the fault on what is deemed the best brand in the world for rufty tufty off roaders, not much good if you are rolling across the desert planes or clmbering through the green lanes of Wales if the engine is a pile and packs up! I honestly want to support British and love the brand but this has let me down however if they are sensible and rectify the issues at a resonable cost then some faith will be restored but I suspect there will be nothing in reality as its out of warranty!
It was serviced no more than 5miles ago by LR so there are no real excuses, and so im lead to understand that all crankshafts are ultrasonically tested prior to fitting to stop this so how one can just sheer in to pieces is beoynd me and even if it has it shouldnt be the customers job to cover the costs!
If the issue isnt addressed then I think we all need to get together en masse and take it too them as it not only renders the car not fit for purpose but even with a new engine its still devalued as most buyers will be put off by an engine change!
And yet my mums old Ford Fiesta keep chugging away and even my Mrs's Alfa Mito that is abused keeps going! Disgusting really on a premium brand product but more the fact that there seems to be little service to want to put it right when it goes wrong!
Also not sure if you guys have seen this but someone did start a petition on this but I think it ran out of steam! So might be worth helping out
Sign Petition: Land Rover SDV6 & TDV6 Crank failure
A large number of crank have snapped in Land Rover Vehicles powerd by the SDV6 and TDV6 engines within the UK, but todate Jaguar (3204 signatures on petition)
www.thepetitionsite.com
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pjbracer1
In Second Gear
Did the Group Litigation Order ever go anywhere? I think we need to bring this out in the open for JLR. From above it would appear that this is now a regular occurence and not just an odd one or too and JLR are getting away with it! Ive been quoted 13.6K for LR to repalce and others around 7K ish ans till only 1 yr warranty! Surely this isnt right and should be looked into much deeper as it would appear the problem is just being washed aside!
Im happy to help out where I can, I think YouTube could be a good outlet for a full expose on the problem! I got blocked by JLR for asking them the question via Twitter so they blocked me but if enough people also did this if would be hard for them to control as long as we only state fact and are honest there is little they have to fight against.
Is costing owners a lot of money and JLR know of the issue and are choosing to ignore it because they are big and we are small!
Im happy to help out where I can, I think YouTube could be a good outlet for a full expose on the problem! I got blocked by JLR for asking them the question via Twitter so they blocked me but if enough people also did this if would be hard for them to control as long as we only state fact and are honest there is little they have to fight against.
Is costing owners a lot of money and JLR know of the issue and are choosing to ignore it because they are big and we are small!
My LandRover Discovery 2017 has similar problem, my warranty expired 5 months ago (Dec2020) and I didnt drive at all in the lock down and now its Engine failure, I complained about engine noise whilst it was in warranty but they kept saying car was fine and now after warranty period they are saying Engine failure. I paid 50 grand on this now they are asking £20k for Engine replacement and I never thought about the Engine failure for 3 year old car and didnt check the warranty period. I explained the landrover head office about the dealer ignorance and waiting for the outcome !!!
pjbracer1
In Second Gear
Good luck mate let us know how you get on! Ive jsut shelled out £13600 for a new engine in mine too 41K on it only drove 2300 in the last year cos of lock down, also couldnt get it serviced either not that it should matter that much as the car was hardly used! I still intend to fight it but thought it best go with the LR quote as going outside the dealers will be even harder to get any contribution for it!
robwlondon
Posting Guru
First my sympathy, this is all wrong and it does seem that carefully driven, fully serviced cars at at the same risk as neglected ones. Taking a step back I think all the major manufacturers are going to play hardball and walk away from their responsibilities. JLR are not alone in having sold some dog engines, BMW have some horrors too. I think the problem now is timing, they are going to push EV very hard and don't much care about the reputation of their IC engines. Goutham: I'll bet that dealer knew exactly what was coming and planned on timing out the warranty, but that's no comfort. I do think we have to name and shame, so far not all manufacturers are taking such a cynical position:
www.theguardian.com
My Peugeot 508 is out of warranty, but the maker says it will fix it
I was faced with a repair of £3,000-£4,000 when the timing belt failed but it is meeting the cost